HOW IT WORKS
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Ultranet High-Speed Internet
Service is provided via our state-of-the-art Motorola
Wireless Broadband System. Unlike DSL or Cable services we
do not depend on the availability of telephone lines or
cable TV infrastructure. This allows Ultranet to rapidly
deploy service into areas with no other services available.
All that's needed is a small subscriber module mounted on
the customer’s premises. The subscriber module allows a line
of sight wireless connection to one of our broadcast towers
located within a distance of up to 8 miles. Each tower is in
turn connected via wireless link to our Network Operations
Center which provides the High-Speed Internet feed. The
wireless link between your computer system and the Network
Operations Center is a proprietary system that uses
"Authentication" and "Encryption" to protect against
security threats.
The subscriber module also connects to your computer or
broadband router via a standard CAT-5e network cable. A
small AC power adapter powers the subscriber module over the
CAT-5e network cable.
The subscriber module also acts as a firewall to protect
your network from direct Internet attacks, providing you
with peace of mind. As an Ultranet customer you will receive
superior Internet and Customer service.
 
What is
UltraNet High-Speed Internet Service?
UltraNet
High-Speed Internet Service is a
"Line of Sight"
wireless method
of providing High-Speed Internet access to customers.
The first step in getting UltraNet High-Speed Internet is having a "Site
Survey" performed by one of our
Technicians. This is a FREE, no obligation step that
allows our technicians to determine whether or not service is going to be available for your
location.
What
do I need to get High-Speed Internet
Services from Ultranet?
You must have a personal computer (PC) that meets the
following criteria:
Ultranet
Minimum PC System Requirements
1) PC running Windows XP or higher operating system.
2) 1.0 Ghz or faster processor.
3) 256 Megabytes of RAM.
4) 200 Megabytes free hard drive space.
5) A working Ethernet Adapter
Other location specific requirements to ensure
effective operation of the service are:
1) Must be Line-of-Sight to
one of our towers.
This is determined during the Site Survey
by our Technicians.
2) A 110 volt electrical outlet, no more than 5 feet away
from the PC or network hub.
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SITE
SURVEY
The site survey is important. Simply put,
we need to determine if the signal
distributed from our local tower can
be received where you live at a good
signal strength level. Scheduling a
site survey with us does not obligate
you to purchase, but it does helps us
see if you have the necessary
"line of sight" to get the
fastest service possible. In short,
the fact that you can see a location
does not mean you can establish an
adequate radio link. Ultranet requires
certain minimums in order for you to
be associated with our private
network. If you can't achieve these
minimums we will not be a good fit for
your Internet needs.
There are ways to improve line of
sight and signal strength, and we
suggest you first get a technician to
determine your specific Line of Site
to ensure the most reliable, fastest
Internet service possible.
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Understanding
High Speed Wireless Line of Sight
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Transmission
of our service requires a clear path,
or ‘Line of Sight’ between our
tower and your home or business. Line
of sight is the unobstructed area that
would exist between two points.
- You
might think this is a pretty
simple concept.
- You
might think if you could see the
top of the tower with binoculars,
you have line of sight.
- You
might be wrong.
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Your necessary visual link could be
obscured by buildings, terrain such as
mountains, bluffs, low spots and even
trees. If any obstruction interferes
or blocks the view, then you have
impeded line of sight. Impeded line of
sight could mean frustration for you
and us.
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Visiual
Line of Sight

Our technology forces us to take into
consideration the Fresnel (frenel)
Zone effect. If a hard object, such as
a mountain or building is too close to
the signal path, it can hamper the
radio signal or reduce its strength.
This can mean slow speeds,
intermittent service, or other things
that will make your Ultranet
experience frustrating and
un-enjoyable. The effect will happen
even if the obstacle does not obscure
the visual line of sight.
The Fresnel Zone is not a straight
line. The necessary clearance can be
best described as an elliptical area
that surrounds the visual path. This
path varies in thickness depending on
the length of the signal path and the
frequency of the signal. Think of the
Fresnel Zone like an giant football
between you and our tower.
Fresnel
Zone

As the picture indicates, when a solid
object protrudes into the signal path
within the Fresnel Zone, there can be
intermittent deflections. This signal
is now slightly out of order and can
reduce the signal's overall power or
cancel it out altogether. The result
is an unhappy experience for you.
Trees or softer objects protruding
into the Fresnel Zone can also reduce
the signal strength of the radio path
and result in unsatisfactory service.
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